How Do I Book?

1)After viewing website and social media sites, if you still have questions, contact us via text, phone, messenger or website to request a tour 3) $100 security deposit must be paid to save your date and time. $150 deposit is required for Party2Go and Platinum2Go' packages. 4) Full payment is due two weeks before your event.



What is the best way to contact you?

1) Via Social Media (yes social media), Instagram or Facebook. 2) Via Email (crystalanddiamondeventsuite@gmail.com) 3) Via Text at 813-720-1113) * The least preferred methods of contact is via calling or via the website, however they also work.



Cleaning list for clients who do not purchase cleaning $65 - $125

CLEAN UP RULES:
1) WIPE DOWN TABLES AND CHAIRS (MUST BE AS CLEAN AS YOU RECEIVED THEM)
2) WIPE DOWN MICROWAVE AND FRIDGE IF YOU HAVE USED IT.
3) SWEEP FLOOR COMPLETELY INCLUDING BATHROOM
4) MOP FLOOR COMPLETELY INCLUDING BATHROOM
5) ENSURE TOILETS AND SINK, BATHROOM, VENUE IS LEFT THE WAY YOU MET IT.
6) DO NOT MOVE MICROWAVE, WALL FIXTURES, MIRRORS, AUDIO AND VISUAL EQUIPMENT INCLUDING TV.
7) TAKE OUT ALL TRASH (MAKE SURE YOU BREAK DOWN YOUR BOXES IF YOU HAVE THEM) AND BRING TRASH TO OUTSIDE ENCLOSED DUMPSTER.
😎 MAKE SURE ANY RED CARPET, STANSIONS, RENTALS OF ANY KIND, LINEN, CENTERPIECES, PLATEWARE, CUPS ETC HAVE NOT BEEN SOILED OR ARE MISSING.
9) DO NOT TOUCH AC OR HEAT THERMOSTAT.
10) MAKE SURE BACK DOOR IS LOCKED.
11) IF YOU DID NOT BUY IT, PLEASE DO NOT TAKE IT.
12) CHECK TO MAKE SURE THAT YOU HAVE NOT LEFT ANYTHING BEHIND.
13) PLEASE HAVE PERMISSION BEFORE DOING ANYTHING TO THE WALLS, IF YOU HAVE PERMISSION PLEASE MAKE SURE THE WALL IS LEFT IN THE SAME CONDITION AS YOU FOUND IT.
14) DO NOT TOUCH ANYTHING THAT YOU HAVE NOT RENTED OR HAVE PERMISSION TO USE.
15) DO NOT REMOVE ANY FURNITURE WITHOUT PERMISSION, INCLUDING PLACING FURNITURE OUTSIDE.
16) NO ILLEGAL ACTIVITIY WHATSOEVER IS ALLOWED
17) NO SMOKING IN VENUE
18) PLEASE BE CLEANED UP , THIS LIST CHECKED OFF AND READY TO VACATE AT THE END OF YOUR RENTED TIME.
19) PLEASE TEXT 813-720-9551 AND OR 813-720-1113 30 MINUTES BEFORE YOU ARE READY TO LEAVE AND DO YOUR FINAL WALK THROUGH, NOBODY FROM YOUR EVENT SHOULD STILL BE IN THE VENUE WHEN WE ARRIVE TO DO THE WALK THROUGH AND LOCK UP.
20) DEPOSIT WILL BE RETURNED TO YOUR ADDRESS ON FILE (OR VIA PAYPAL IF YOU REQUEST WITHIN 7 DAYS AFTER YOUR EVENT), AS LONG AS ALL RULES OF THIS PAPER AND YOUR CONTRACT HAVE BEEN FOLLOWED.
ANY THING THAT HAS NOT BEEN DONE, CAN RESULT IN THE REDUCING, FORFEITING OF YOUR DEPOSIT AND OR ADDITIONAL CHARGING OF YOUR CARD ON FILE.

*Alternative option to having to clean up is a $65 Venue2Go cleaning fee paid in advance or $100 on the day of. Party2Go $65 in advance, $115 day off, Platinum2Go $100 in advance, $125 day off.. *All cleaning supplies will be located in the bathroom, under the sink or in the purple locker in the back.



How does the deposit work?

1) The security deposit is $150 in addition to your venue booking, which is needed in case someone does not clean up (and we have to pay a last minute cleaning company), someone causes damage of $150 or under, someone steals something, guests stay inside the venue over the alotted time period, the police are called for any reason, an illegal activity occurs. 2) We will issue your deposit back 7 days after your event, provided none of the above terms have been broken or invoked. Please specifiy how you would like it back, via mail, paypal or cash app.It is our practice to return the deposit via mail, however, we may consider alternative methods but the final decision remains with the Crystal And Diamond Event Suite.. We are not responsible for mailed money orders (they do take longer) and if you do not receive it, it is your responsibility to ask for the money order number and dispute it with the company. This is why your address must be accurate on your booking form as well. 3) If you have not received your deposit back within 7-10 buisness days after your event and you have not broken any of the terms, please contact us to request it. We strive to get every deposit out on time, however we are only human and one may slip by with the influx of clients that we do have. 4) If you cause more damage than your deposit, we will let you know and bill your card on file. You are responsible for the venue and everything in it whiles you are in posession, please control your guests to the best of your ability.



How do i book a tour?

1) Before booking a tour, we ask that you view all of our pictures on the website and on social media first (Instagram & facebook). If you are still unsatisfied with what you have seen, proceed to step 2. 2) Contact us and request a tour on Thursday or Friday evening (6:30 pm-9:00 pm) or Saturday Morning (8:00 am-10:00 am). If you cannot make any of these dates and times, we can try to do our best to accomodate you. 3) Yes, you can pay your deposit in person at the tour, however you will still need to fill out the booking form online or print it out and bring it in.



What you need to know

1) you or your guests will not enter the venue under any circumstance if your booking form/contract has not been filled out in entirety and completely submitted online or in person. 2)Read all the FAQ



What if I need extra time?

1) We do not provide free set up time. We have provided a discounted package called, our 'Venue2Go' that includes 5 hours of venue time. The set up and break down time can be utilized in the package as you see fit but there is no extra set up time provided. We suggest purchasing an additional hour at $60 if you require extra time. This addititonal time must be purchased before the day off the even. 2) If you need additional setup and break down time ONLY, you can pay for it in advance at $60 an hour via the jot form. 3) If you need extra time on the day of, it may not be avialable (and you may be asked nicely to leave) but if it is, you will have to pay the normal $80 an hour (even if under an hour is used).



What are your most popular packages?

1) Venue2Go $450, 5 60" -72" round tables, 2 6ft (rectangular) tables. extra 6ft table. $10 each, and up to 50 chairs) 2) Party2Go Decor Package: Venue and Decor for up to 50 people (each additional person up to 10 is $15 each), 1 dozen balloons, 2 small centerpieces, basic colored linen (table cloths, runners, chair covers, sashes), silver or gold chargers,( red chargers $25 upcharge, Reef charges $50-$100 upcharge, Glass bling charges $100-$150 upgrade) paper plate ware and cups 3) Platinum Party2Go:Please see flyer in gallery & or services in our menu tab. includes , Party2Go, 2 hour of photobooth services, premium dinnerware, upgraded head table chargers, one fruit platter, 2 cases of water, one candelabra for head table, balloon column $1295-$1595",



Having trouble with the booking form?

1) Make sure everything that has a required asterisk is filled out or checked. 2) Make sure that your images are cropped. 3) If you have done step 1 & 2 and still cannot get your form to submit, please email us screen shots of the form & images or give us the printed filled out form with the required images and submit your payment via paypal (crystalanddiamondeventsuite@gmail.com) or via cash app ($cdvenue).



How do i send in an extra payment after already paying my deposit?

!) If you have already submitted your booking form and deposit and need to send remaining funds without having to submit the form all over again please send funds via paypal (crystalanddiamondeventsuite@gmail.com) or cash app ($cdvenue).



What are your memberships?

Memberships are limited and allow you to get discounts on the venue rental, even if we are running a special. Memberships are perfect for event planners, coordinators, people who have consistant events & or classes. Please go to our membership button on the home page for details or to register. *You can also register for the referral incentive program via the membership form.



Why do i see two locations for your venue?

As our business grows and you continue to support us, a need for a larger space was required. We started out on Nebraska and then moved to a larger space at 9720 N 56th St. However, our business continued to grow and we relocated a few doors down to 9730 N 56th St, TempleTerrace, which is a larger space.



What does the venue include?

1) The venue only includes: 9 (6ft tables). 2 in the back kitchen, 2 included in all packages, extras available at $10 each, ,5 72" round tables. can seat 8-10 guests each, 1 48" round table, can seat 2-4 guests and up to 50 chairs.



How many people can your venue hold?

1) seated for a dinner or class (70-80). 2) seated in auditorium format or standing 100. 3) we only supply up to 55 chairs, if you need the 5 more, you will have to rent them or purchase them yourself.



What are your add ons?

'Photobooth: $275 for 2 hours with Venue2Go or $295 to $350 off site, see www.create-a-memoryphotobooth.com
Treat table w/venue: $185 ( comes with 1 centerpiece, table cloth,1 backdrop, themed decor, a dozen pretzels. 1 dozen chocolate covered strawberries, 1 dozen themed Hershey bar, 18 themed bottled water and candy).
5 ft columns: $90 (for two) with venue, $110 offsite /Deposit of $16/$20 travel fee.
Speaker rental w/venue: $25-50
Venue cleaning after event: $50 to $65
Tablecloths:$8.50
Backdrop $35, with stand $70 - off site with $50 deposit, with venue packages $50, 2nd backdrop $20 additional with venue
Extra centerpiece: $35-100
Extra 10 people w/ Party2Go: $10 to $15 each additional person, Platinum2G0 $15 to $20 each additional extra person
Themed chip bags & Or Chocolate bars $2.50 to $3.75 each.
Hosting: $50 to $75 an hour, minimum of 2 hours
Help with planning your event besides our packages: $50 an hr (min 2 hrs).



How can i get a referral pay out for recommending you?

Please go to our membership form and fill out the referral section and send it in. It will have all of the directions that you need to know.



Do you offer discounts for Event Planners & Vendors?

We offer memberships, which will offer continuous discounts for event planners, vendors, non profits and the genrall public. Please go to our membership button on the home page to explore options, costs and sign up.



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